COMPLAINTS PROCEDURE
At Doc Black Ink we strive to ensure our customers are satisfied with the services and products they receive. Through our website, you can find information on deliveries, returns, payments, and more. Our customer service team is available to answer questions and offer support. If your order is not satisfactory, please get in touch with our customer service team for further help.
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In cases where you are not satisfied with the solution offered by our customer service information, you can file a complaint in writing to the following address:
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Doc Black Ink Ltd
Unit 3G Littleburn Business Centre
Mill Road, Langley Moor
DH7 8ET
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Please include a detailed description of your complaint. Any photographic evidence and relevant information (such as your order number) should be included. Once received, we will review your complaint within 5 working days.
GREAT PRICES GUARANTEED
With a range of premium body jewellery, aftercare, and more, we’ve got you covered at Doc Black Ink. Order online from our Gateshead-based store.
