top of page

COMPLAINTS PROCEDURE

At Doc Black Ink we strive to ensure our customers are satisfied with the services and products they receive. Through our website, you can find information on deliveries, returns, payments, and more. Our customer service team is available to answer questions and offer support. If your order is not satisfactory, please get in touch with our customer service team for further help.

In cases where you are not satisfied with the solution offered by our customer service information, you can file a complaint in writing to the following address:

Doc Black Ink Ltd

Unit 3G Littleburn Business Centre

Mill Road, Langley Moor

DH7 8ET

OR

 

info@docblackink.co.uk

 

Please include a detailed description of your complaint. Any photographic evidence and relevant information (such as your order number) should be included. Once received, we will review your complaint within 5 working days.

Close up of body jewellery

GREAT PRICES GUARANTEED

With a range of premium body jewellery, aftercare, and more, we’ve got you covered at Doc Black Ink. Order online from our Gateshead-based store.

 SUBSCRIBE FOR UPDATES, DISCOUNTS & MORE

Delivery information icon

Delivery & Shipping

Order return information icon

Returns

Order help icon

FAQ's

bottom of page