Refunds Policy

We require 48 HOURS NOTICE if you wish to cancel or rebook your appointment otherwise your deposit is forfeit!

This is because the deposit is used for the preparations prior to your appointment such as consultations and sketches of the final design.

Deposits are refundable up to 48 hours before the appointment in the form of a credit note; appointments can also be postponed providing the 48 hours notice has been given.

Credit notes can last up to 3 months before they expire, if you have not made an appointment within these 3 months then all on hold deposits will be lost

REQUEST A QUOTE TODAY

Request a quote for any work. You can upload images and select a preferred artist.

find us

Address:

21 The Boulevard, Intu Metrocentre,
Gateshead NE11 9YN

opening hours

Monday: 09:00am – 09:00pm
Tuesday: 09:00am – 09:00pm
Wednesday: 09:00am – 09:00pm
Thursday: 09:00am – 09:00pm
Friday: 09:00am – 09:00pm
Saturday: 09:00am – 07:00pm
Sunday: 11:00am – 05:00pm